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Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will appear. It contains elaborate information about all the actions that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide library of how-to video clips clarifying how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you need, take a gaze at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual individuals and provides real solutions. We regulary "revamp" our FAQ section with new Q&A's in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, we have a excellent team of client support engineers available 24-7-365 and eager to help you with any problem. Each support ticket you send will be replied to in less than 60 minutes (the average ticket response time being approximately twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 158715

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com